How it works
From first ring to booked job.
Lead arrives
Calls, texts, forms, and chats — one stream.
Reply and qualify
Fast automatic replies, qualifying questions, detail collection.
Book the job
Scheduling with reminders that cut no-shows.
Hand off ready
Transcript, notes, and next steps attached.
Summit Plumbing
Text message • after hours
Water heater repair — Sarah M.
Tue 10:30 AM • transcript & notes attached
- Missed call from a customer at 9:42 PM.
- Customer: Hi — my water heater is leaking. Any chance someone can come out tomorrow?
- Summit Plumbing AI assistant: Hi, this is Summit Plumbing’s AI assistant — sorry about the leak! Is water still actively spreading, or is it contained?
- Customer: Contained for now — I shut the valve off.
- AI assistant: Good call. Here are tomorrow’s openings: 8:00 AM, 10:30 AM, 2:00 PM.
- Customer picks 10:30 AM.
- Booking confirmed for Tuesday 10:30 AM with a reminder sent.
- The job lands on the calendar with the transcript and notes attached, ready to dispatch.