Will it tell callers to fix things themselves?

No. It won’t tell anyone to open a wall, cut a pipe or relight a gas appliance. If a pipe has burst, it can tell them where the main shut-off usually is.

What if the caller rents the home?

It asks early if the caller owns or rents, because a renter usually can’t approve the work. Your team sees that answer before anyone calls back.

What if someone smells gas?

It treats that as an emergency. It tells the caller to leave the building, then call 911 or the gas company from outside.

Can I change the services and prices it starts with?

Yes. The plumbing list is just a starting point. You can edit every service, price and answer after you sign up.

For plumbing companies

Burst pipes don’t wait for business hours. Neither does your phone.

Your hands are wet and the phone is ringing in the truck. IntakeNexus can answer calls, texts and chats. It finds out if water is running and tells your team about a flood or a sewer backup. It’s an AI receptionist, and it tells callers that up front.

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Try the live demo

Live demo

Call it with a real problem. Tell it the pipe burst.

Start a call and talk like a worried homeowner. It will tell you which business it’s answering for. Then you can hear what it asks next.

AI front desk demoAI

Voice or text

You're talking to an AI, not a person. Every reply is generated live, nothing is pre-recorded.

What you say is processed by our AI providers, and a record with personal details removed is kept for up to 90 days. Demo chats are also saved so our team can follow up. How the demo handles your data

Talk to it now

Try saying

Voice works best in Chrome, Edge or Safari. You can type at any point.

What a late call sounds like

The leak starts right after dinner.

The caller
“There’s water coming through my kitchen ceiling.”
It answers and says something calm first. Then it asks what it needs to know.
What it asks
Is water running right now?
Is it a flood or a slow drip? Does the caller own the home or rent it? A renter usually can’t approve the work, so it asks early. It won’t tell anyone to cut a pipe or open a wall.
What you see
You know the story before you call back.
It marks a burst pipe or a backup as urgent for your team. The answers and the full conversation are in your dashboard. If you turn booking on, it can put routine jobs on your calendar.

After the call

A short form for what a plumber asks next.

After a call it answered, it can text the customer a short form. Their answers and photos land on the lead. Needs texting turned on.

Is water leaking right now?
Where’s the problem?
Do you know where your main water shut-off is?

Pro planReal screen. The business is made up.

Loaded at sign-up

Pick plumbing during setup and it starts with these.

Services

Drain Clearing
Leak Detection & Repair
Water Heater Repair
Water Heater Replacement
Emergency Plumbing Service
Sewer Line Camera Inspection
Sewer Line Repair & Replacement
Hydro Jetting
Toilet Repair
Faucet Replacement
Garbage Disposal Repair & Replacement
Sump Pump Replacement

Questions it can already answer

Where is my main water shut-off?
How soon can someone come out?
Should I repair or replace my water heater?
Why do my drains keep clogging?
Do you charge for an estimate?

You can edit every service, price and answer after sign-up.

FAQ

Common questions.

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